Shipping & Returns

In simple and easy to understand language - no need for a thesaurus here... 

Shipping
We always ship within 2 working days of receiving an order, however we do aim to ship orders as soon as possible.

Items are shipped via Royal Mail 1st Class - we are just as impatient as you!

For customised orders, we aim to ship within 3-5 working days.

We ship all our products in eco-friendly packaging from the envelop to the tape, it can all be fully recycled - NO PLASTICS!

Faulty Goods

We do check every item before it leaves us, but sometimes it can escape our eagle eye! All faulty items will be replaced without any cost to you. 

Send us an e-mail at sales@z-w-c.com and we will fix the problem!

Returns
All unused goods can be returned within 30 days with the buyer paying shipping. We will refund you the total cost of the products ordered if they are in good condition.