WHAT THE FAQS?!

PLASTIC FREE PACKAGING? YES! 

Food items:

  • Recycled food grade paper packaging is used for sharp food products such as pasta and 100% home compostable NatureFlex packaging is used for other fine items.
  • All food items are posted in large Green Jiffy Padded Bag or Double Walled Recycled Cardboard Boxes, Jiffy Padded bagscontains 100% recycled paper fibre. This padded bag can be 100% recycled.
  • Recycled paper tape is used to seal boxes and envelops when needed.

Non-food items:

  • We try to avoid packaging our non-food items where possible, however for some products packaging is required due to health & safety reasons.
  • Packaging for non-food items consists of recycled kraft paper, which is 100% recyclable.

Shipping:

  • Non-food items have a fixed shipping cost of £1.99.
  • Food Orders : Free Shipping Over £50 | £3.99 Shipping Over £20 | £4.99 Shipping Below £20.00.
  • All items are posted in a Green Jiffy Padded Bag (100% recycled and recyclable paper fibre), or in a double walled box.
  • Paper tape is used to seal boxes and envelops.
  • Food orders below 1.7 kg are shipped using Royal Mail 2nd Class.
  • Food orders above 1.7 kg  are  shipped using DPD Next Day.
  • Non-food items are shipping using 1st Class Royal Mail.
  • Orders are shipped on the next working day.

Additional Information:

  • Royal Mail is trying their best to switch to electric powered vehicle. They have an ambitious target of making 100,000 of vehicles are fully electric by 2025
  • We try our best to use the most environmentally friendly delivery couriers even though the cost might be slightly higher.