WHAT THE FAQS?!
PLASTIC FREE PACKAGING? YES!
- Recycled food grade paper packaging is used for sharp food products such as pasta and 100% home compostable NatureFlex packaging is used for other fine items.
- All food items are posted in large Green Jiffy Padded Bag or Double Walled Recycled Cardboard Boxes, Jiffy Padded bagscontains 100% recycled paper fibre. This padded bag can be 100% recycled.
- Recycled paper tape is used to seal boxes and envelops when needed.
- We try to avoid packaging our non-food items where possible, however for some products packaging is required due to health & safety reasons.
- Packaging for non-food items consists of recycled kraft paper, which is 100% recyclable.
- Non-food items have a fixed shipping cost of £1.99.
- Food Orders : Free Shipping Over £50 | £3.99 Shipping Over £20 | £4.99 Shipping Below £20.00.
- All items are posted in a Green Jiffy Padded Bag (100% recycled and recyclable paper fibre), or in a double walled box.
- Paper tape is used to seal boxes and envelops.
- Food orders below 1.7 kg are shipped using Royal Mail 2nd Class.
- Food orders above 1.7 kg are shipped using DPD Next Day.
- Non-food items are shipping using 1st Class Royal Mail.
- Orders are shipped on the next working day.
- Royal Mail is trying their best to switch to electric powered vehicle. They have an ambitious target of making 100,000 of vehicles are fully electric by 2025.
- We try our best to use the most environmentally friendly delivery couriers even though the cost might be slightly higher.