What the FAQs?!

Plastic free packaging? Yes! 

Food items:

  • Paper Packaging is used for all our products, which can put in your local council’s paper recycling bin.

  • All food items are posted in double walled recycled cardboard boxes.

  • Paper tape is used to seal boxes and envelops when needed.

Non-food items:

  • We try to avoid packaging our non-food items where possible, however for some products packaging is required due to health & safety reasons.

  • Packaging for non-food items consists of recycled kraft paper, which is 100% recyclable.


  • Non-food items have a fixed shipping cost of £1.99.

  • Food Orders : Free Shipping Over £50 | £3.99 Shipping Over £25 | £4.99 Shipping Below £25.00.

  • All items are posted in a Green Jiffy Padded Bag (100% recycled and recyclable paper fibre), or in a double walled box.

  • Paper tape is used to seal boxes and envelops.

  • Food orders are shipped using DPD Next Day Delivery.

  • Non-food items are shipping using 1st Class Royal Mail.

  • Orders are shipped on the next working day.

Additional Information:

  • Royal Mail is trying their best to switch to electric powered vehicle. They have an ambitious target of making 100,000 of vehicles are fully electric by 2025.

  • We try our best to use the most environmentally friendly delivery couriers even though the cost might be slightly higher.